Skip to content ↓

Our Commitments

We know that our people are our strength and deserve the highest standards. We want everyone working within our community, whether as a volunteer, contractor or member of staff, to feel valued, supported and part of a cohesive team, working in a safe environment with the resources they need to thrive. To support this aim, it is vitally important that our core commitments of integrity, collaboration and reflection are shared.

These commitments, including positivity which is additional for all our leaders, act as our reference point; they unite and orientate us, helping us hold ourselves and each other to account.

We will act with integrity. It is our anchor value and ensures that we act with kindness, we maintain fairness and we are positive role models. In our interactions we will:

  • Consider what we do and what we say, ensuring kindness, honesty and understanding.
  • Be consistent, respectful and fair in our approach.
  • Do the right thing even when it might be difficult.
  • Maintain accountability, owning mistakes, understanding that working to resolve them is an essential component of long-term success.

We will be collaborative in our working style, looking towards cooperation and co-design where beneficial, and involving those affected by decisions in the development of solutions. In our interactions we will:

  • Listen to and support each other, encouraging diverse perspectives or beliefs and providing opportunities for others to feed into work at an early stage.
  • Share ideas, knowledge and learning, to help us understand and develop together.
  • Encourage active participation from others in decision-making or problem-solving processes, seeking solutions that work for everyone where possible.
  • Be unafraid to ask for help or support and be willing to provide the same to others.

We will take time to be reflective, understanding that better decisions will be made, and better work will be produced, when we give ourselves the space to learn and develop. In our interactions we will:

  • Have the courage to welcome constructive feedback from others to help us better understand.
  • Provide time to reflect on our activities and ask ourselves the question, can we do it differently?
  • Foster a thoughtful approach to our work, being open to learning, adapting and sharing.
  • Allow others the time and space to reflect, understanding that we are all individuals with differing working styles and needs.
Leadership Commitment

We will demonstrate and role model positivity in our attitudes to day-to-day challenges and support others to do the same. In our interactions we will:

  • Adopt a balanced perspective, framing setbacks as temporary and focusing on longer-term goals and the bigger picture.
  • Approach challenges with optimism and renewed energy.
  • Exhibit a ‘can-do’ attitude, engendering a positive mindset in others.
  • Be forward-thinking, pragmatic and solution focused.